Shipping Info

Delivery Timeframe

Location Delivery Timeframe
VIC, NSW, SA, ACT metro areas 1 - 2 Business Days
Melbourne, Brisbane, Adelaide, Perth, Canberra, Sydney Metro 1 - 2 Business Days
TAS, QLD, Perth metro areas 3 - 6 Business Days
WA, NT & Regional areas 6 - 12 Business Days
NT, TAS & Regional Area 3 - 5 Business Days

Express Shipping on next business days available for all Capital Cities for Express Shipping rate of $17.95

When you order one of our delightful hampers through our website by 12.15pm on weekdays, rest assured that it will be swiftly dispatched from our warehouse on the same day. Please understand that while we strive for timely deliveries, unforeseen courier delays can occasionally happen, and in such cases, we won't be able to provide refunds for delayed deliveries. Your joy is our priority, and we appreciate your understanding.

Privacy Policy

Privacy Policy

Effective Date: August 03, 2023

This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information by Tobbie Hampers ("Tobbie," "we," or "us") when individuals ("you" or "users") visit our website or engage with us through phone communications. Personal information, as referred to in this Policy, pertains to data that directly identifies an individual, such as name, address, or email address. By utilizing our website or contacting us via phone, you explicitly consent to the terms outlined in this Policy.

Categories of Information We Collect:

Tobbie collects various categories of personal information, including but not limited to:

  1. Identifiers and Contact Information: Names, addresses, phone numbers, and email addresses.
  2. Purchase or Commercial Information: Details pertaining to purchases made, custom-made items, shipping addresses, and contact information.
  3. Profile and Account Information: Includes contact, purchase, and preference data, product reviews, and Rewards points information.
  4. Preference Information: Information relating to marketing preferences, contact details, and areas of interest.
  5. Communications and Interactions: Records of email messages, chat sessions, text messages, and phone calls exchanged between you and Tobbie.
  6. Location Information: Geolocation data from your device if the settings permit collection.
  7. Demographic Information: Information such as age, birthdate, gender, Loyalty membership status, and other relevant data.
  8. Device and Browsing Information: Data concerning the devices used to access our website, along with browsing activities. This may encompass IP addresses, unique device identifiers, cookie identifiers, device and browser settings, and Internet service provider details.

How We Collect Information:

Tobbie obtains personal information through various means, including, but not limited to:

  1. Direct User Provision: When you interact with us, such as making purchases, contacting us, registering for an account, participating in contests or surveys, applying for employment, or subscribing to emails or marketing materials.
  2. Affiliates: Information exchanged with our affiliates that you have interacted with.
  3. Third Parties: Data received from service providers, analytics entities, advertising networks, demographic firms, and other third parties we collaborate with.
  4. Social Media Platforms: Information shared or collected when using social media functionalities, plugins, widgets, or tools in connection with our website.
  5. Cookies and Automatic Collection: Automatically collected information from the devices you use to access our website, emails, or advertisements. This includes website log files and other technologies.

How We Use Information:

Tobbie employs the collected information for legitimate business purposes, including, but not limited to:

  1. Providing Products and Services: To fulfill orders, process payments, maintain and service accounts, and deliver products and services tailored to your preferences.
  2. Responding to User Inquiries: Addressing requests, inquiries, contests, surveys, and concerns submitted by users.
  3. Personalization: Customizing your experience on our website, remembering your preferences, and enriching your interaction with our sales representatives.
  4. Marketing and Advertising: Sending marketing and advertising communications and tailoring content to suit your interests (subject to your preferences).
  5. Analytics: Understanding how you use our website, shop with us, and access our services to enhance and optimize our offerings.

How We Share Information:

Tobbie exercises discretion when sharing personal information and limits disclosure for third-party marketing or advertising purposes. We may disclose personal information to:

  1. Third Parties and Service Providers: Entities providing products, services, auditing, advertising, customer service, research, and other activities on behalf of Tobbie.
  2. Social Media Platforms: When users employ social media functionalities on our website, information may be shared or collected by the respective platforms.

Your Choices and Access Requests:

Tobbie aims to afford users choices concerning their personal information:

  1. Social Media Platforms: Users are encouraged to review privacy settings on social media platforms.
  2. Email Choices: Opt-out of marketing emails by utilizing the "unsubscribe" link or contacting us.
  3. Telephone Choices: Opt-out of marketing calls or texts by contacting us.
  4. Mobile Location Choices: Disable location sharing through device settings.
  5. Access Requests: Users with online accounts may access and update provided information.

Security and Fraud:

While Tobbie endeavors to safeguard personal information, online transmissions are not entirely secure. Users are encouraged to adopt protective measures, including monitoring account activity, installing security updates, using complex passwords, and avoiding password sharing.

Notices, Disclosures, and Rights:

Users are advised to review the privacy practices of third-party websites linked to ours. While Tobbie aims to accommodate user preferences, we cannot guarantee compliance with web browser Do Not Track signals.

For any questions related to this Policy, please contact us at

Thank you for your trust in Tobbie Hampers.

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